If a page, form, video, or document is difficult to use, contact contact@pophealth.ai. You can request an accessible format or another way to obtain the same information in English or French.
Request help or report a barrier
Tell us which page or task you were trying to use, what prevented you from completing it, and how you would prefer us to respond. If useful, include your browser or assistive technology. You do not need to disclose a diagnosis or send medical records.
For help with a study-code request, you can also speak to the study team on the unit. For personal care questions or emergencies, contact your care team or emergency services.
Using the website
The website includes a Skip to main content link, labelled forms, keyboard-operable controls, and English/French navigation. Your browser’s zoom and text-size controls can help with readability. These features are intended to improve access; they do not establish that every page, video, document, or external service meets a particular accessibility standard.
Formats and ongoing improvements
If moving images, a video, a document, or another element prevents access, tell us which information you need so we can help provide it in an alternative format. Report barriers in the POP application or a linked service as well, identifying the service involved.
We use feedback to identify and address barriers. This page is a contact route and a description of available help, not a certification of WCAG or statutory compliance.